Set Boundaries in Your Pet Business

Set Boundaries in Your Pet Business

Luis has been in business for 12 years in Williamsburg, Brooklyn. He has a thriving dog walking business. Lately his clients have been using his pet service as more of a ‘ride share app” (using his services periodically instead of consistently) which has made planning...
How to Deal with Client Cancellations

How to Deal with Client Cancellations

Maddie is struggling with many of her clients cancelling at the last minute. This is impacting her schedule and her cash flow and her peace of mind!  She’s concerned about how to enforce a cancellation policy because she also doesn’t want conflict with her...
How to Get Client Referrals

How to Get Client Referrals

Jeremy has owned his pet care business for a few years, and he’s got a lot of 5-star Yelp reviews and many clients who love his pet services.  In this coaching session, he’s feeling frustrated because he would like to get referrals from his clients, but it rarely...
Hiring Staff and Converting ICs into Employees

Hiring Staff and Converting ICs into Employees

Maria has owned her pet business for many years. She had a business partner, but she recently bought her partner’s portion of the business, so the business is all hers now. For the last several years, Maria has been managing her business remotely because...